Privacy policy

Last Updated: 26/11/2025

At Goodsy.lk, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, store, and protect your information when you browse or make a purchase through our website. By using Goodsy.lk, you agree to the terms described below.

1. Information We Collect

When you use our website, we may collect the following types of information:

1.1 Personal Information

Provided by you during registration or checkout:

  • Name

  • Mobile number

  • Email address

  • Delivery address

1.2 Payment Information

Your payment details are processed securely through trusted third-party payment gateways in Sri Lanka.
Goodsy.lk does NOT store your credit/debit card details.

1.3 Browsing Information

Automatically collected through cookies and tracking tools:

  • IP address

  • Device type

  • Browser type

  • Pages viewed and time spent

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders smoothly

  • To contact you for order confirmations, delivery updates, or customer support

  • To offer personalised product recommendations and promotions

  • To improve our website, product range, and customer experience

  • To ensure security and prevent fraud or unauthorized activities

3. Information Sharing

We do not sell or rent your personal information to anyone. However, we may share your details in the following cases:

3.1 Service Providers

We work with trusted third parties who assist us with:

  • Payment processing

  • Delivery and courier services

  • Website operations and marketing

They are required to keep your information confidential and secure.

3.2 Legal Requirements

We may share information if required by:

  • Sri Lankan law

  • Court orders

  • Government authorities

4. Data Security

We use industry-standard security practices to protect your information. While we take all reasonable steps to safeguard your data, please note that no online platform can guarantee 100% security.

5. Cookies and Tracking Technologies

Goodsy.lk uses cookies to:

  • Improve your browsing experience

  • Show personalized content

  • Analyse site traffic

You may disable cookies in your browser settings, but doing so may affect some website features.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date. We encourage customers to review this page occasionally.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information, you may contact us through:

Email: support@goodsy.lk